URGENT HIRING FOR CLIENT SUPPORT CONSULTANT
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that one can answer questions.
- Keeping records of customer interactions, comments and complaints.
- Communicating and coordinating with Internal departments as and when necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Keyskills : good communication skill, helpdesk executive, outbound process, client interaction,
Industry : IT-Software / Software Services
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Salary : 2 Lac to 4 Lac
Employment Type : Permanent/Full Time Job
No Of Vacancies : 2